Senior-level UX research strategy, execution, and AI-product expertise — delivered as a trusted consulting partner to enterprise and B2B teams who need insight-led decisions, not just deliverables.
What I Offer
From generative discovery through evaluative testing and strategic synthesis — I bring senior research expertise to wherever your team needs it most.
Build a research function that earns a seat at the table. I partner with product and design leaders to define the questions that matter, sequence studies for maximum impact, and create a research culture that influences roadmaps.
End-to-end execution of qualitative and quantitative research programs — from screener design and recruitment through analysis, synthesis, and stakeholder-ready readouts.
Specialized research for AI-powered products — defining trust boundaries, interaction models, and adoption conditions for AI agents, assistants, and automation in enterprise workflows.
Uncover the problems worth solving before building begins. I lead deep-dive discovery programs that map user mental models, workflows, and unmet needs — giving product teams a solid foundation to build from.
Transform scattered signals into coherent strategic direction. I synthesize existing research, behavioral data, and stakeholder knowledge into prioritized, decision-ready insight frameworks.
Have a unique research challenge that doesn't fit a standard template? I design bespoke research programs tailored to your product stage, timeline, and stakeholder context — from rapid sprints to multi-quarter partnerships.
My Approach
A structured, collaborative process — designed to move fast, stay rigorous, and land insights that actually change decisions.
I start by deeply understanding your product context, business objectives, and the decisions that research needs to support — not just the questions you're asking.
I build a research plan that's methodologically right-sized for your timeline and stakes — choosing the tools that will generate the clearest signal for your specific decision.
I recruit, moderate, and analyze with rigor — running studies that are well-controlled, inclusive of diverse perspectives, and grounded in behavioral evidence, not just opinion.
I don't just hand over a deck. I partner with your team to present insights in ways that get adopted — translating findings into product decisions, roadmap changes, and measurable outcomes.
Every study is designed around the decisions it needs to support — not just the questions stakeholders initially ask.
I combine qualitative depth with quantitative scale — because neither alone tells the whole story.
Deliverables are designed to be decision-ready — not just thorough. I know what matters to executives and how to frame it.
I work alongside your team — sharing knowledge, building capability, and leaving your organization smarter after every engagement.
Product teams move fast. I design research sprints that deliver meaningful insight in days or weeks — not months.
Especially for AI product research — I help teams understand where users place trust, and design experiences that honor it.
How We Can Work Together
Whether you need a focused sprint, a long-term research partner, or someone to embed with your team — I offer flexible structures that fit your needs and budget.
A focused, time-boxed research engagement with a defined scope, clear deliverables, and a fast turnaround. Ideal for validating a concept, evaluating a feature, or answering a specific strategic question.
Your embedded senior research partner — available on an ongoing basis to plan, execute, and synthesize research across multiple workstreams. Best for product teams that need consistent, strategic research support.
Full-time or part-time integration into your product team — attending standups, planning sessions, and working directly in your tools and workflow. Ideal for teams scaling research capacity or covering a gap.
All pricing is indicative. Final scope and fees are confirmed after an initial discovery call. Custom arrangements available.
Anonymized Case Highlights
Selected examples of research-driven outcomes across enterprise platforms, AI products, and B2B tools. Client and product names are lightly anonymized.
A large enterprise platform was planning to ship an AI agent to manage complex internal workflows for 6,800+ users across 3 global regions. Before building, they needed to know: would users trust it, and for what? A two-phase mixed-methods study (large-scale survey followed by in-depth scenario-based interviews) defined exactly where trust was high, where it dropped off, and what conditions users required before they would accept autonomous AI action.
A global enterprise platform asked: why is our approvals experience so frustrating? A 45-day generative research program surfaced that fragmentation — not poor design — was the root cause, reshaping the entire product strategy.
Research validated and shaped an AI comparison tool for a 180+ app enterprise marketplace. The study influenced the executive go/no-go decision and defined the personalization design principles that drove first-quarter adoption.
Research with Group Admins of large online communities shaped two moderation features before development. Both launched with strong adoption, a 50% improvement in approval speed, and measurably higher admin satisfaction.
Research revealed that a widely-used engineering knowledge platform was providing minimal value relative to its maintenance cost. The recommendation to decommission — backed by behavioral and attitudinal evidence — was adopted in full, enabling migration to a more scalable architecture.
"Kenny doesn't just bring findings — he brings strategic clarity. The research he led fundamentally changed how we thought about our AI roadmap."
"What sets Kenny apart is his ability to translate complex user behavior into decisions executives actually act on. He speaks both languages fluently."
"In 45 days, Kenny gave us more clarity on our approvals experience than we'd gathered in two years of internal feedback. The research paid for itself many times over."
Work Together
Whether you have a clear research need or just a nagging product question you can't answer yet — I'd love to hear what you're working on. Most engagements start with a free 30-minute discovery call.
I typically respond within 24 hours.